Our Mission

Our company specializes in designing and distributing premium quality, elegant, and minimalist posters. Our goal is to create stylish and modern posters that enhance interior spaces. Each product focuses on exceptional quality and refined design.

Enhance the rooms with these premium posters to avoid monotony

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Frequently Asked Questions

Payment

What payment methods do you accept?
We currently accept the following payment methods:
  • Visa
  • Mastercard
  • Apple Pay
Are the payment methods secure?
Yes, payments are processed through Stripe, a trusted third-party payment provider that uses industry-standard encryption. Your payment details are handled securely and comply with the highest security standards.

How can I use Apple Pay to make a payment?
If you're using an iPhone, iPad, or Apple Watch, select Apple Pay at checkout and follow the steps provided by your device for a quick and easy payment.

Can I pay via bank transfer?
At the moment, we do not offer bank transfer as a payment option. We accept the above credit cards and Apple Pay.

Do you accept cash payments?
Our online store only accepts digital payment methods.

What should I do if my payment fails?
If your payment fails, please check your card details or try using a different payment method. If the issue persists, contact our customer service for assistance.

When will the payment be deducted from my account?
The amount will be deducted immediately when the order is processed.

Shipping

What are the shipping options?

We offer reliable shipping across Europe, ensuring your order arrives safely and promptly.

How long does delivery take?

Delivery typically takes 3-5 business days within Europe, depending on your location.

Will I receive updates about my shipment?

Yes, as soon as your order is dispatched, you will receive instant notifications via SMS or email regarding your package status.

How can I track my order?

You can easily track your shipment using the tracking link provided in your notification email or SMS. This allows you to monitor your order’s journey until it reaches you.

What should I do if my package is delayed?

If you notice any delays beyond the estimated delivery time, please contact our customer service for assistance.

Size

Which poster size is best for my wall?

It depends on the size of your wall and the effect you want to achieve. A1 is ideal for a large, eye-catching centerpiece, while A2 and A3 work well for smaller spaces or as part of a gallery wall.

How should I arrange multiple posters on one wall?

When displaying multiple posters, consider the size of your wall and the available space. For example, combining one A1 poster with two A3 posters can look great on a larger wall. Be sure to leave space between the frames to avoid a crowded look.

What if I choose the wrong size? Can I return the poster?

Yes, you have 14 days from the date of delivery to return the poster if the size doesn’t work for you. Simply contact us within that time for assistance with the return process or help in choosing the correct size. For more information, please review our (Refund policy)

Are other sizes available besides A1, A2, and A3?

Currently, these are the three standard sizes we offer, as they are the most popular. If you need a custom size, please contact us and we’ll see how we can assist you!

Customer Service

We’re committed to making sure you have the best shopping experience with us. If you have any questions about our products, need help with choosing the right poster size, or require assistance with your order, don’t hesitate to get in touch! You can reach us via email at [offpostershop@gmail.com], and we’ll get back to you as soon as possible.

Prefer social media? Feel free to send us a direct message on Instagram at [@project.off.poster], and we’ll be happy to assist you there as well. Whether you’re curious about our products, shipping, or returns, we’re here to help every step of the way!